Consumer information

Nearly 100 Communities in Ontario Acquire TVO Transmission Towers

Ottawa (March 20, 2013) Close to 100 Ontario communities have acquired transmission towers formerly used by TVOntario. The towers can be used by the communities to re-establish free over-the-air television services that their residents would otherwise have to obtain via cable or satellite, including TVO and the CBC; as well as highspeed wireless Interenet, community TV or radio, or cell phone service.

A Canadian First: Satellite Subscribers to See Community Channels on Bell

Ottawa (March 5, 2013) For the first time in Canadian history, community-owned and --operated TV channels are available on satellite. Bell has added seven of the channels to its basic satellite line-up. As a result, Canadians in rural communities in BC, Manitoba, the Northwest Territories, Nova Scotia, Ontario and New Brunswick can now see community channels in their area.

Is Poor Indoor Air Quality Impacting Your Family's Health?

Published on Thu, 12/13/2012 by Health Canada

Is Poor Indoor Air Quality Impacting Your Family's Health?

For many families, the onset of cold weather often means more time indoors, with the windows shut tight and the fireplace burning to keep out the chill. All this time inside may leave you desperate for creative ways to keep the kids entertained, but it should also bring another question to mind -- is the quality of the air in your home affecting your family's health?

Fire Safety Tips During the Holidays

Published on Mon, 11/19/2012 by Royal Bank of Canada

While the incidence of fire increases during the holiday season due to greater use of natural Christmas trees, decorations and electric lighting, Canadians are taking further risks as more than 29 per cent of homeowners admit they don't have a fire extinguisher in their home, according to an RBC Insurance survey.

Prevent water damage from inside your home

Published on Thu, 10/18/2012 by Royal Bank of Canada

From leaking appliances to broken pipes, there are many ways your home can be damaged by water. However, you can help reduce the risk of water damage through proper maintenance and regular inspections.

"Water damage can not only result in expensive repair bills, but it can also ruin furniture and electronic equipment, and destroy irreplaceable family heirlooms," says Tim Bzowey, vice president, Home & Auto, RBC Insurance. "Fortunately, there are simple steps you can take to protect yourself from water related damage inside your home."

Keep insurance top of mind when renovating your home

Published on Thu, 10/11/2012 by Royal Bank of Canada

More than six-in-ten Canadian homeowners took on some form of home renovation project in the past two years. However, almost 80 per cent of them did not contact their insurance provider prior to the start of the renovations, according to a recent RBC Renovation Poll.

NOTICE: If you use an antenna to watch TV, this message is for you

Published on Thu, 06/28/2012 by CBC/Radio-Canada

CBC/Radio-Canada is shutting down its analogue over-the-air transmitters on July 31, 2012.

Are you affected?

If you use an antenna to watch television and receive an analogue signal from CBC Television or Télévision de Radio-Canada, you will need to change how you receive our TV services.

Cable and satellite subscribers are not affected by this, nor are those who receive a digital over-the-air signal. Fewer than two percent of Canadians will be affected by the shutdown of our analogue system.

Electronics Recycling in Ontario Gaining Momentum with 100,000 Tonnes Achievement

Published on Mon, 06/25/2012 by Ontario Electronic Stewardship

Ontario is celebrating an important environmental milestone of diverting more than 100,000 tonnes of electronic waste from landfill. Ontario Electronic Stewardship (OES) is building on this achievement by motivating gadget-loving individuals to act responsibly by reusing and recycling their electronics when out of use.

Car accident do's and don'ts - Tips you need to know

Published on Thu, 06/14/2012 by Royal Bank of Canada

Car accidents can be overwhelming and confusing, but knowing what to do can help alleviate some of the stress.

"Being in a car accident is an unnerving experience so it's easy to lose focus in the moments afterward," says Tim Bzowey, vice president, Home and Auto, RBC Insurance. "However, if prepared, drivers can avoid making harmful and expensive decisions immediately following a collision."

Here are a few things to keep in mind if you're ever in a car accident:

Do:

Planning to lend your car? Here's what you need to know

Published on Tue, 05/29/2012 by Royal Bank of Canada

Many vehicle owners may not be aware of the risks they take when they lend their vehicle to a friend or family member.

"When you lend your car to another driver, you are also lending your insurance and good driving record," explains Tim Bzowey, vice president, Home and Auto, RBC Insurance. "For example, if a friend gets in an accident while driving your car, it' important to understand that it's your insurance policy that provides coverage and your future premiums could be affected."

If you do decide to lend your car, consider the following: